As previously announced, the Microsoft Copilot Dashboard is now available as part of Copilot for Microsoft 365 licenses and no longer requires a Viva Insights premium license. We are now rolling out the Microsoft Copilot Dashboard to Copilot for Microsoft 365 customers in a few phases over the next few months. More details on what’s changing and timing are below.
Understanding how Copilot is being leveraged by your organization is paramount to driving adoption and impact. That is why we created the Microsoft Copilot Dashboard.
The Copilot Dashboard helps you:
- Prepare for your Copilot rollout
- Understand how employees utilize Copilot
- Measure the impact of your Copilot investments
Microsoft Copilot Dashboard – Adoption Report
Microsoft Copilot Dashboard – Impact Report
The Copilot Dashboard provides actionable insights to help organizations deploy Copilot, drive adoption based on workplace patterns and measure impact. The dashboard covers the following metric categories: Readiness, Adoption, Impact, and Sentiment. Additionally, the Learning section provides a library of research and best practices to support your AI journey.
Access to the Copilot Dashboard is available to a limited number of leaders in the organization as well as Global Admins (details here). If you have access to the Copilot Dashboard, you can find it in the Teams or web app.
What’s new in the Microsoft Copilot Dashboard
The inclusion of the Copilot Dashboard with Copilot for Microsoft 365 allows us to provide a more comprehensive view of usage across your organization. Users will now see data for all Copilot license holders, not just those users with a Viva Insights license. By including every employee with a Copilot license in the analyzed population, organizations gain a better understanding of the workforce to make data-driven decisions that support AI transformation.
As part of this update, we are also unifying all Copilot Dashboard settings for the Global administrator in the Microsoft 365 Admin Center to make management more streamlined. New controls are available for admins to manage which employees should be analyzed in the Copilot Dashboard (details here). With these new controls, admins can now:
- Assign access to the Copilot Dashboard
- Upload organizational data
- Manage a list of non-Copilot users for comparison
- Create an exclusion list
- Adjust minimum group size for generating insights
Customer rollout plan
The availability of the Copilot Dashboard for Copilot for Microsoft 365 customers will occur in phases on a rolling basis, starting now.
- Customers with over 100 assigned Copilot for Microsoft 365 licenses or 10 assigned premium Viva Insights licenses will begin to see the Copilot Dashboard now.
- Customers with less than 100 assigned Copilot for Microsoft 365 licenses will receive the dashboard in the coming months. Timing will be refined as we progress through the phased rollout but we are working to accomplish this in the next 3 months.
- Customers with less than 10 assigned Copilot for Microsoft 365 licenses will continue to get access to a limited Copilot Dashboard they have today that features tenant-level metrics.
Once you have the Copilot Dashboard, you will see updated Adoption and Impact reports for all Copilot license holders.
Go deeper with advanced Copilot reporting in Viva Insights
Customers looking for more advanced Copilot reporting should consider Viva Insights for a more customized experience. Analysts can use Viva Insights to create custom reports to better understand Copilot usage at a more granular level and bring in additional data sets from HRIS, CRM and other systems to identify the business value of Copilot for your organization.
Some Copilot reporting capabilities exclusive to Viva Insights include:
- Ability to pull usage data older than 28 days
- Ability to pull in third party, functional data – for example sales performance or customer service KPIs – to identify business value correlations
- Ability to filter and group using custom organizational attributes
- Ability to build custom views, dashboards and dynamically change dates
- Ability to customize the definition of active Copilot users and other metrics
Advanced, customizable reports for Copilot Adoption and Impact are available now in Viva Insights, take a look!
Viva Insights – Advanced Copilot Adoption Report
With Viva Insights, you can take your Copilot reporting to a whole new level to further accelerate your AI transformation. To use Viva Insights for advanced Copilot reporting, you must have a Viva Insights license.
Next steps and resources
We are very excited to bring the Copilot Dashboard to Copilot for Microsoft 365 customers and we hope you find the above updates helpful. We will continue to innovate on both the Copilot Dashboard and advanced Copilot reporting capabilities in Viva Insights and will provide updates on an ongoing basis. Please stay tuned for more updates and features to help you drive Copilot adoption and impact.
We have a wealth of resources to help you get the most out of your Microsoft Copilot Dashboard. Here are a few to get you started.
- MS Learn: Microsoft Copilot Dashboard support and setup
- eBook: Microsoft Copilot Dashboard Metric Interpretations and Considerations
- Learn more about Viva Workplace Analytics and Employee Feedback and Viva Insights solutions. See features, demos, pricing and more.
